About Our Department

The Glen Carbon Police Department is a proactive department with strong ties to the community.

With twenty-four sworn officers and ten full-time civilian employees, it is a rapidly developing department. In addition to conventional police services such as patrol and investigations, the department is an ILEAS and Major Case Squad participant.

The Glen Carbon Police Department places great value on education, training, and skill development. Officers are encouraged to attend in-service and regional training events, and to develop specialized skills. The Village of Glen Carbon pays tuition and book expenses for its police officers who are pursuing a college education, up to and including a Master’s degree, in approved academic disciplines.

Patrol Division

Our patrol division is comprised of four squads that are each overseen by a patrol sergeant. Officers are assigned according to specific abilities and specialized skills to provide the maximum amount of serviceability to the community, twenty-four hours a day.

Glen Carbon police officers range from beginning patrolmen to seasoned sergeant, with several legacy employees beginning their careers over twenty years ago. This commitment to their department is reflected in their connection to the community.

If you have questions about our patrol division, please contact Patrol Lt. Wayne White at 288-2631 or wwhite@glen-carbon.il.us

Community Policing Officers

Within the patrol division, officers are assigned to specific positions to better serve the community. These task-based assignments are determined by the Chief of Police. Assigned officers focus on specific area of the community and are encouraged to meet with community leaders to form plans and programs to best address individual needs.

The Business District Officers oversee all of the commercial areas within Glen Carbon. They work with local banks, stores, doctors offices, and other retailers to address concerns of theft or property damage, as well as help plan for large-scale critical events.

The Community Policing Specialists are responsible for contact with residents and local homeowners associations to address quality of life issues within the community, such as ordinance violations, noise complaints, parking issues, on any other ongoing neighborhood problems.

Communications

The Glen Carbon Police Department is supported by a state-of-the-art, twenty-four hour telecommunications center. For their safety, officers are continuously monitored via GPS and radio communications. Telecommunications also answers all incoming calls to the police department, and serves as after-hour contact for all Village of Glen Carbon offices.

As a 911 public safety answering point, the center also services the Glen Carbon Fire Department, the Maryville Police Department, the Maryville Fire Department, Troy Fire Protection District, and Madison County Emergency Management.

A telecommunicator is on-duty at all times. There are seven full-time telecommunicators and one Public Safety Administrative Supervisor, who oversees all daily operations of the center. All call-takers are 911 dispatchers and undergo rigorous training and continued education to ensure the highest level of call control and emergency assistance.

If you have questions or comments about our dispatch center, please contact Public Safety Administrative Supervisor Coleen Schaller at 288-2627 or cschaller@glen-carbon.il.us